Liberty Helpdesk Services
Liberty Technology provides businesses with “IT Helpdesk” services and advice by using combined education and expertise in the technology industry. It is Liberty’s goal to “set you free” from worry and frustration and encompass a client-consultant relationship based on loyalty and trust. It is Liberty’s desire to provide the best information available for the specific industry, and provide a proactive service to eliminate issues before they escalate into problems.
“IT Helpdesk” is the primary IT outsourcing service provided by Liberty Technology. Liberty’s IT outsourcing can be described as any predefined set of preventative business services that are remotely and locally rendered to any computer-based information systems and paid for by a flat fee on a recurring basis. 80% of the time IT solutions can be delivered remotely which saves the customer valued time and money. Remote IT service also allows technicians to address multiple issues for clients concurrently. One main benefit for outsourcing a business IT services is utilizing the software, experience and educations of an entire team as opposed to one of two full time IT employees. Liberty provides companies with a Virtual CTO, who works hand and hand with the company’s CFO to make better strategic decisions in planning for growth and eliminating waste, thereby saving time and money. Further, our vendor relationships will help companies stretch their purchasing dollars and get more for their money. Our management software helps us proactively spot and fix most issues before they occur, not after.
Liberty provides all of its Helpdesk technical services at a flat monthly fee in which all services, whether on-site, in-shop or remote, are included.
Not sure if Helpdesk is the right fit for you? Call 770.229.9424 or email sales@libertytech.net for a free network evaluation and find out for yourself!
Ashley Green | General Manager | Liberty Technology | 770-229-9424 | ashley@libertytech.net
